Customer Testimonials
Leave Us a Review
Leaving a review on our site not only helps us improve our products and services but also contributes to a community of informed shoppers, guiding others to make the best choices. Your feedback builds trust, enhances our offerings, and strengthens our relationship with you. Plus, by sharing your experience, you influence future decisions and may even enjoy rewards or special incentives. Your voice matters—help us continue delivering what you love!
Bought two new cars from them and have everything serviced there. Great experience every time.
Excellent customer service! And sales team!!
Purchasing a new vehicle can be stressful but the staff at Humes of Waterford made the experience stress free. We highly recommended them to anyone looking to purchase a Jeep.
Better than most dealers in the area. Answered questions without issue. Worked with Ryan, Kitty, and Aiden with no complaints.
I recently bought a truck from this location about three months ago. Yes it was used. But it ended up having a check engine light that came up. With it being a recent purchase I got a little nervous but I ended up working with Robert there service advice and he made everything a breeze. Most dealers probably would have told me good luck with it being used. Thanks Robert.
I have purchased my last 7 cars from Humes, always treated me far. The service department always helpful and knowledgeable. Body shop is 4 stars.
Eddie is amazing! No pressure from him and full transparency through the process. Car shopping can be frustrating and he made it quick and easy!
I have dealt with Humes for years. A class operation top to bottom.
What a great buying experience with buying our 1st Jeep. I'll be a return customer for sure.
The service department is the best in the Erie area. Highly recommend going there for all your service needs
Very satisfied with my new jeep. Salesperson (Eddie) was great as always.
Very happy with everything.
Very good experience at Humes with Eddie Miller and Jeff Sorenson! Have been buying vehicles at Humes for many years!
By far one of the easiest car purchasing experiences I’ve ever had. Tim was super helpful and kind. He found us just the car we were looking for and quickly. Would 100% come back to Tim for our next car purchase.
Great experience with a top notch service department!!! They kept me informed throughout the 2 hr. appointment.
I’ve purchased 2 vehicles from Humes. Their service department is fantastic. I came in with an issue and they fixed it for free. They could have told me I needed a $1000 part and I wouldn’t have known any better but they were completely honest. Good people.
Always happy with Humes service to my vehicle.
Great salesman and staff, made a seamless buying experience.
Great service!
Humes always treats us right. Went in for an oil change and they included a car wash too. Great service.
Great customer service!!
Body shop does excellent service. Good communications with the shop manager. Would highly recommend them
Very satisfied with my service!
As always purchasing my new Jeep Grand Cherokee from Hume’s Chrysler Dodge Jeep Ram was an excellent experience. No pressure and great hospitality. That in part is why this was my 5th car from Humes. Rich was great to work with as well as all the other representatives.
On time and great staff.
They were so easy to work with when purchasing my new Jeep!
Humes is very clean. All the people are a joy to be around. Service was great
Always a positive and friendly experience!
Great, got me right in for my car repair
Been going here for many years. Never disappointed. Always excellent service.
As always,Humes puts the customer first.
Troy really helped me out. Humes collision is the best!
Stopped into Humes needing a state inspection quickly. I was expecting a few days or so wait time but they were able to get me right in and got it done. Service was a quick and easy process and vehicle was even washed. You got my business from here on out.
Love Humes. We have been working with Eric Campbell for years. He has always been a huge factor in why we buy from Humes.
Everyone was very friendly.
Always professional. Efficient. Easy to work with. Service is great. Always given us excellent service and quality.
Great service and easy to get an appointment.
Very good service love this place every once is so nice
Always friendly and accommodating
I scheduled my state inspection appointment last week. I took 1/2 day of personal time for said appointment.I showed up at 1pm with my car and documents. The issue was not only had I showed up at 1 pm and the appointment was for 9 am and not today the 21 st but the 23 rd. I tried to schedule both vehicles one at Ford, the other At Humes Chrysler and told myself I got this.Nope. They were fantastic and said no problem well fit you in and it may be a little longer. It wasn't long at all and they even ... Read More Google - May 21, 2026
Our salesman RICH GARDNER was fantastic I will use HUMES again. Their service department is the best.
Ryan was absolutely amazing, listened to all my wants and needs! Would definitely recommend.
I really like my 2026 Ram 1500. Aiden was great to work with and I highly recommend him to anyone looking to purchase a vehicle.
The service department got me in & out, less than an hour.....great team!
Associate was very helpful and courteous
Job well done by the Service Team👍👏
Excellent service! They go above and beyond there jobs!
Always a good experience well worth the drive
Aiden was very friendly and knowledgeable. He answered every question without hesitation. Well be back when the time comes down the road.
Great service and sales department!
The Service Team are great! It is nice to walk in and see the same team is still there and doing great!
As I was browsing vehicles I was approached by this friendly smiling salesmen Tim. He was very helpful and knowledgable with my wants and needs in a vehicle. I even got a Tow pkg. (Bonus) The communication flowed smooth and felt very comfortable. Love my Grand Cherokee. Thanks for the Great Experience..
Amazing service, friendly, and fast. Very trustworthy.
We love our new Jeep Compass, our super salesman, Aiden Sornberger went out of his way to get us what we wanted.
Fantastic experience
Took my Jeep in on Friday to have a Camshaft done and picked it up Monday afternoon.
People we worked with were very helpful through the processes. Would buy again there.
Everything went well BUT they did NOT reset my oil button uggg so frustrating
5 stars they fixed a dent and it looks like it never happened
The service department is courteous, professional, and timely.
Pricing is pretty steep for an oil change and tire rotation. Other than that, live Humes
The Service Department is top notch! They always give you upfront info if your vehicle needs work. Plus the detail cleaning is always a plus!!
Eddie Miller was awesome in helping us get into our new Ram.
Homes was great to work with
Check engine light came on while we were leaving to go vacationing. Stopped by to have it looked at and they were able to get me right in. Truly appreciate great customer service!
Very kind and easy to work with, very accommodating, and beyond helpful in finding the perfect vehicle.